• +1 800 123 4567
  • support@autozen.com
  • Mon-Sat: 08.00 - 18.00

FAQ

FREQUENTLY ASKED QUESTIONS

ANSWERS TO YOUR MOST COMMONS QUESTION

General Question

AUTOZEN offers complete car detailing, repair, ceramic coating, and fleet maintenance services. We cater to both individuals and businesses with tailored solutions for all vehicle care needs.

Yes, appointments are recommended to ensure service availability and prompt attention. You can easily book through our website or contact our support team.

A full detailing service usually takes between 4–6 hours depending on the vehicle size, condition, and selected service package.

Pricing & Packages

Our detailing packages start from $80 and vary depending on the level of service. You can view our full pricing on the Pricing Plan page.

Yes, we offer exclusive discounts and benefits for returning customers and fleet partners. Contact us to learn more about ongoing promotions.

Technical & Repair

We handle a wide range of repairs, including brake systems, engine diagnostics, fluid checks, battery replacements, and more.

Absolutely. All our technicians are highly trained and certified with years of experience in car detailing and mechanical repair.

Location & Booking

We’re located in Jakarta and serve surrounding areas. You can find our full address and working hours on the Contact page.

Yes, you can cancel or reschedule with at least 24 hours’ notice. Use the link in your confirmation email or reach out to our support team directly.

Aftercare & Support

With proper care, our premium detailing and coating services can last up to 6 months or more, depending on usage and storage conditions.

Avoid washing your car for the first 7 days. After that, only use pH-neutral car shampoos and soft microfiber towels for maintenance.